I recently got the chance to speak at another conference. This time for the PM Society’s conference – “What does an informed patient mean for healthcare.” – at The Royal Society of Medicine in London. The conference combined a series of presentations and case studies from experts passionate about patient involvement in healthcare, highlighting how important it is to engage patients from the very beginning of the healthcare process and showing how collaboration with patients is key to improving healthcare outcomes. It is an important part of the jigsaw puzzle.
I was the keynote speaker and also took part in a panel discussion about how best to design information that meets patients’ needs.